About us
Careland London is a Domiciliary care agency providing care for a wide range of clients, ensuring that they can remain at home in an environment that is comfortable and familiar while receiving the highest standards of care.
Our clients maintain as much independence as possible and their self-respect which is vital for quality of life and well-being.
We support many older people with their care & social needs and due to demographic pressures this sector remains crucial, but the benefits of being supported at home are increasingly being recognised for all sorts of client groups. We also care for and support other adults with learning difficulties and disabilities, and those who have suffered from brain injuries and young adults with a variety of health conditions.
Our brand is enshrined in our values of delivering the best possible care and service to all our clients and their families at all times. Careland London has become synonymous with excellence and we have many years of proven experience in the care sector behind our staff.
We provide our services with professionalism combined with an appropriate level of warmth and kindness. We are regarded as a client-friendly organisation and we always try to be fair and honest with all those we interact with, whether it is clients, their family and friends, other health care professionals and all those we do business with.
Each and every Careland London team member is valued by the company and our training and management support ensures they are well equipped to provide high levels of care to our clients.
It is indeed our Support Assistants who have become the face of Careland London and we are incredibly proud of the commitment they demonstrate.
Our Vision and Values
To give people the choice to remain safe and happy in their own homes by providing a first class home care service. We aim to be the best at what we do, be a great company to work for and achieve commercial success.
To provide access to high quality care to all our service users, which can enable them to live as independently as possible in their own homes for as long as they want to, and for as long as it is in their best interest.
These core values are the basic elements of how we go about our work and how we interact with those we serve.
- QUALITY – In the service that we provide
- PASSION – At the heart of everything we do
- INTEGRITY – Always honest, respectful and fair
- CHOICE, DIGNITY & INDEPENDENCE – Essentials that underpin our commitment to our clients
- EQUALITY – Committed to providing high quality, person centred care, reflecting and responding to the diversity of the clients we serve
OUR CLIENTS SAY
“I am more comfortable now with Careland London carers as I live alone”
“The team in the office is always helpful and very understanding”
“Thank you for the care support after my hospital discharge”
